Welcome to MSF Lebanon Insulin Access Resource
FINDING YOUR INSULIN
If you live with type 1 diabetes, you need insulin to survive. We know that finding a reliable supply during crisis is difficult. This page brings together information on where you can access insulin in Lebanon, along with resources to help you manage during times of crisis.
What you can do here
Tell us about your experience
We are collecting information from people living with diabetes about how you access insulin, what works, and what does not. Your feedback helps us understand the real situation and helps us advocate for adapting services and responding to your needs.
To complete this form in Arabic, please select "Arabic" from the "Choose Language" dropdown at the top of the survey page.
For Persons Living with Diabetes - للأشخاص الذين يعيشون مع السكريThis takes about 10 minutes. Your information is kept confidential.
Find a pharmacy near you
Use this map to find pharmacies in your area. The map shows location only; it does not show whether insulin is currently in stock. You may need to call ahead to confirm availability.
FINDING YOUR INSULIN
Type 1 diabetes patient Houssam was advised to exercise whenever he has hyperglycaemia. Aarsal, north Bekaa, Lebanon. © Jinane Saad/MSF
Emergency support
Emergency support
Need to reach someone immediately?
These numbers connect you to mental health support, emergency services for people with diabetes, and chronic care centers:
Connecting with others
Connecting with others
You are not alone. These organizations connect people living with diabetes to share information and support:
How we use your information
How we use your information
When you fill out the form above, you are helping us understand how diabetes care is working in Lebanon right now. We analyze this information to identify gaps and advocate to the Lebanese Ministry of Public Health and partners for adapting services and responding to your needs.
Your privacy is protected. Any information you share will not be shared with third parties without your consent.
Emergency Hotline Directory
Crisis support lines relevant to people living with diabetes in Lebanon
The contact details below were verified against official or highly credible sources as of 8 July 2026. While every effort has been made to provide accurate information, service availability may change over time. If you are unable to reach a listed service, we encourage you to try an alternative contact option or visit the relevant organization's official website for the most up to date information.
Ministry of Public Health (MoPH): Hotline 1214
- Service provided
- National MoPH hotline for inquiries and reviews on chronic-disease and cancer/incurable-disease medications; provided free of charge. Relevant to diabetes patients needing chronic-medication support.
- Hotline / Phone
- 1214 (toll-free within Lebanon)
- Information not publicly available
- Operating hours
- Information not publicly available
- Eligibility restrictions
- General public in Lebanon; toll-free
- Official source
- moph.gov.lb
Ministry of Public Health (MoPH): Hotline 1787
- Service provided
- MoPH hotline dedicated to health services for displaced Lebanese; provided free of charge.
- Hotline / Phone
- 1787 (toll-free within Lebanon)
- Information not publicly available
- Operating hours
- Information not publicly available
- Eligibility restrictions
- Displaced Lebanese
- Official source
- moph.gov.lb
Embrace: National Lifeline
- Service provided
- Emotional-support and suicide-prevention hotline; dispatches mobile crisis teams (Beirut, Tripoli, Tyre). Operated by Embrace in partnership with the National Mental Health Programme at the MoPH.
- Hotline / Phone
- 1564
Office: +961 1 346226 - Information not publicly available
- Operating hours
- 24 hours / 7 days per the Embrace operator site. Note: the MoPH page states daily 12:00–02:00
- Eligibility restrictions
- Anyone in emotional distress; anonymous and free
- Official source
- embracelebanon.org
National Mental Health Programme (NMHP), MoPH
- Service provided
- Government mental-health programme launched 2014 with WHO/UNICEF/IMC support. Its public-facing emergency service is delivered through the Embrace National Lifeline (1564); it does not operate a separate public emergency number.
- Hotline / Phone
- Call 1564 (National Lifeline)
- Information not publicly available
- Operating hours
- See Lifeline 1564
- Eligibility restrictions
- General public
- Official source
- moph.gov.lb
Chronic Care Center
- Service provided
- Specialized care and follow-up for childhood Type 1 (insulin-dependent) diabetes and thalassemia. Landlines with office hours: not a 24/7 crisis line.
- Hotline / Phone
- +961 5 455 101
+961 5 455 102 - Information not publicly available
- Operating hours
- Mon–Fri 08:00–15:00
- Eligibility restrictions
- For existing beneficiaries: children/young people with Type 1 (insulin-dependent) diabetes. The official site confirms childhood Type 1 scope but does not publish a specific age cut-off or nationality restriction.
- Official source
- chroniccare.org.lb
Diabetes Communities & Associations
Patient organizations and peer-support groups for people living with diabetes in Lebanon
The contact details below were checked against official or highly credible sources and were current as of 8 July 2026. As contact information may change, please refer to the relevant organization’s official channels if you are unable to reach a listed service.
Positive on Glucose (PoG)
- Type of organization
- Patient-led non-profit / diabetes community and advocacy initiative
- Description
- Founded by Cyrine Farhat, a person living with Type 1 diabetes. Began as an Instagram page and grew into an NGO providing diabetes education, peer and psychosocial support groups (bi-monthly sessions), community events, and advocacy (including the Insulin4All Lebanon campaign). Collaborates with MSF Lebanon on patient-empowerment workshops.
- Geographic coverage
- Lebanon (national)
- Target population
- People living with diabetes (Type 1 and Type 2) and their caregivers
- Website
- www.postiveonglucose.org
- n/a
- @positiveonglucose_diabetes
- Other social media
- Information not publicly available
- positiveonglucose@gmail.com
- Phone number
- +96178834839
diaLeb: National Diabetes Organization
- Type of organization
- National non-profit diabetes organization (NGO)
- Description
- Founded 2011 by Jackie Kassouf Maalouf. Promotes diabetes care and prevention through awareness, education (an IDF-accredited centre of education), free HbA1c and glucose testing, and patient support and relief. Member of the International Diabetes Federation, NCD Alliance, and World Patients Alliance.
- Geographic coverage
- Lebanon (national); sister organization DiaLeb USA
- Target population
- General public and people living with diabetes and their families
- Website
- dialeb.org
- facebook.com/DiaLebOrg
- instagram.com/dialeb
- Other social media
- LinkedIn · YouTube · X (Twitter)
- info@dialeb.org
- Phone number
- +961 1 88 88 74 · Al Bareed Street, Georges Maalouf Center, 4th Floor, Jdeideh, Lebanon
Chronic Care Center (Type 1 patient community)
- Type of organization
- Non-profit medico-social institution that runs a distinct Type 1 diabetes patient community
- Description
- Established 1992 in Hazmieh. Specialized center for childhood Type 1 diabetes. Beyond clinical care it runs a patient community: annual summer camps for teens, youth outings, a national young-leaders group, and group sessions for parents and patients. IDF Centre of Excellence in Diabetes.
- Geographic coverage
- Lebanon (patients referred from all regions); center located in Hazmieh
- Target population
- Children and adolescents with Type 1 diabetes and their families
- Website
- chroniccare.org.lb
- facebook.com/ChronicCareCenter
- @chroniccarecenter
- Other social media
- Information not publicly available
- ccc@dm.net.lb
- Phone number
- +961 5 455 101 · +961 5 455 102